Privacy Policy
Effective date: 5 October 2025
RH Designs (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect personal information when you:
- Contact us via forms, email, or phone
- Request a quote or make an enquiry
- Engage our services (web design, SEO, hosting, social media, or marketing)
- Subscribe to our newsletter or download resources
The types of personal information we collect may include your name, business name, phone number, email address, and any other details you voluntarily provide.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotes
- Deliver and manage our services
- Process payments and invoices
- Improve our website, services, and customer experience
- Send updates, promotions, or resources (only if you opt in)
3. Cookies and Tracking
Our website may use cookies and third-party tools such as Google Analytics and Meta Pixel to collect anonymous data about website usage. These tools help us understand visitor behaviour and improve our services. You can disable cookies through your browser settings if you prefer.
4. Data Storage and Security
All information collected is securely stored on trusted platforms and servers. We take reasonable steps to protect your personal data from misuse, loss, and unauthorised access. Data may be stored on secure Australian-based or cloud hosting services (e.g., GoDaddy, Google Workspace, Dropbox).
5. Disclosure of Information
We do not sell or rent your personal information. We may share your information with trusted service providers or contractors when necessary to perform our business operations, such as web hosting, payment processing, or marketing analytics, and only where they are bound by confidentiality obligations.
6. Access and Correction
You have the right to request access to, or correction of, the personal information we hold about you. To make such a request, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content